Privacy Policy

Personal Data

Whilst utilising our website we collect various personal details. Some of this data is provided directly by the user, and some is collected automatically based on user engagement with our website.

You may decline to provide personal data, however this may impact our ability to provide you with products and/or services. We also require your address and payment details in order to process your order.

We may collect the following data:

  • Your name and contact information;
  • Passwords and security information used for authentication and account access;
  • Payment data required to process a transaction;
  • Interaction data about your use of our website (e.g. data on which pages on our site you have visited, website searches, items added to cart etc.);
  • Device data;
  • Error reports, access logs and performance data.

John Simons uses the data we collect to fulfil your order, and to provide a more bespoke online shopping experience. In particular we use data to:

  • Process any orders placed via our website;
  • Provide customer support;
  • Improve and develop our website;
  • Provide you with targeted advertisements and product updates;
  • Internal business reporting.

We only process personal data with your consent, or as necessary to fulfil our obligations to you as a customer, to ensure the smooth operation of our business, meet our legal obligations and ensure the security of our website and systems.