Terms & Conditions

Welcome to John Simons

Products displayed on this website are available while stocks permit and can be removed without any prior notice. The pricing and descriptions of products can also be amended at any point without notice being given. We aim to display the colours of our clothes as accurately as possible, however as resolution, print methods and screen settings can affect how an item is displayed the accuracy of colours cannot be guaranteed.

All payment is processed in GB Pounds Sterling. Payment from any other currency will be calculated by your payment provider and calculated into your local currency on your card statement. Canonbury Trading Ltd reserve the right to refuse to supply products to any individual or company.
In line with UK sales law, you have 7 days from receiving your package to cancel the order.

Exchange and refunds must be conducted within 14 days of delivery, after this John Simons Apparel Company refuses the right to accept a refund or exchange. This does not affect your statutory rights.
John Simons Apparel Company is operated by Canonbury Trading Ltd, registered in England and Wales 7219635 at Canonbury Trading Ltd, 41 Canonbury Square London N1 2AW. VAT Reg: 998 2130 85

John Simons Apparel Company is a TradeMark of Canonbury Trading Ltd. All associated Intellectual Property, including text, product names and descriptions, imagery, brochure and web site design remain the property of Canonbury Trading Ltd and cannot be reproduced without prior written consent.
These Terms and Conditions can be updated at any time.

Personal Data

Whilst utilising our website we collect various personal details. Some of this data is provided directly by the user, and some is collected automatically based on user engagement with our website.

You may decline to provide personal data, however this may impact our ability to provide you with products and/or services. We also require your address and payment details in order to process your order.

We may collect the following data:

  • Your name and contact information
  • Passwords and security information used for authentication and account access
  • Payment data required to process a transaction
  • Interaction data about your use of our website (for example data on which pages on our site you have visited, website searches, items added to cart etc.)
  • Device data
  • Error reports, access logs and performance data

  • John Simons uses the data we collect to fulfil your order, and to provide a more bespoke online shopping experience. In particular we use data to:

  • Process any orders placed via our website
  • Provide customer support
  • Improve and develop our website
  • Provide you with targeted advertisements and product updates
  • Internal business reporting

  • We only process personal data with your consent, or as necessary to fulfil our obligations to you as a customer, to ensure the smooth operation of our business, meet our legal obligations and ensure the security of our website and systems.

    Sharing Personal Data

    We only share information with third parties under the following circumstances:

  • When necessary to process your order (for example, sharing your details with our payment gateway, Worldpay, in order to process your payment, or providing your details to our shipping courier so as to deliver your order)
  • To ensure the security and stability of our website (for example, we may share error or logging information with our third party monitoring service, in order to alert us as to any technical issues)
  • To market to you using trusted third party vendors

  • Controlling your Personal Data

    The most effective method of accessing and controlling the personal data which we have collected is via your John Simons online account. You can request that we delete all of your data by contacting us at any time.

    In addition you can opt out of any of our marketing communications at any time.

    Where possible, we will respect any browser based cookie control or tracking protection that might be enabled.

    If you cannot control or access certain elements of your personal data, which you believe we have collected, we encourage you to contact us. We will respond to requests to control your personal data within 30 days.


    Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies for a range of purposes including:

  • Recalling your preferred shipping country and currency
  • Recalling which items you have added to a shopping cart
  • Logging you into and keeping you logged into our website during use
  • To aid in fraud prevention
  • Gathering website analytics to aid us in providing a more effective and bespoke online shopping experience

  • Most web browsers will accept cookies automatically and provide you with the option to delete or block them. If you choose to block our cookies, you may find that website functionality is impaired.